Check-ins and reminders
Asking for a nudge later, and how HeartWeave quietly circles back to things that matter.
Some of the work of a relationship happens between conversations: the follow-up you meant to send, the thing you promised to try, the check you said you'd do next week. HeartWeave can help you hold those, in two ways.
Ask for a reminder
If there's something you want to come back to, just say so in conversation. Tell HeartWeave what to remind you about and when, and it sets a reminder you can see. It confirms it back to you, so you know it landed. When the time comes, the reminder surfaces for you.
You can ask for a reminder in your private reflection room or in the shared space. This is available to paid members of a space.
Quiet check-ins
You don't have to arrange everything yourself. As you talk, HeartWeave notices threads worth returning to. A hard conversation you were preparing for. Something you said mattered but hadn't settled. On its own, it may circle back later to see how it went. These check-ins are quiet by design. They aren't a stream of notifications, and they don't pile up if you've been away. They're meant to feel like being remembered, not managed.
They follow your clock
Reminders and check-ins respect your timezone and your wake and sleep hours. A reminder set for the morning arrives in your morning, wherever you are, and HeartWeave won't reach out in the middle of your night. If reminders are showing up at odd hours, the usual cause is a timezone set wrong on your profile.
Where they show up
Check-ins and reminders reach you inside HeartWeave: the web portal and the iOS and Android apps. If you keep notifications on for the app, you'll be nudged when something is waiting. HeartWeave doesn't send these over outside messengers, so the app and web portal are where to look.
Turning to the shared space
A reminder in the shared space is a gentle way to keep a mutual agreement alive: a plan you made together, a repair you both committed to. Because the Mediator holds the context of the conversation without taking sides, a shared reminder lands as a neutral prompt for both of you rather than one person nagging the other.
If a reminder doesn't arrive
A few things to check:
- Confirm your timezone and wake/sleep hours on your profile. A wrong timezone is the most common reason a reminder seems to go missing.
- Make sure notifications are turned on for the HeartWeave app on your device.
- Check that your space's subscription is active. Reminders and check-ins are part of the paid experience.
Still not right? See Getting help and common questions, and reach us at [email protected].